Reported Scam Details
Report ID SW-0000001003
Date Occurred: 2025-05-29
Type: Fake Invoice
Category: Phishing
Source: Email
Subject: Your Order Id ORD994500 has been delivered
Product: ThreatLock Pro
Vendor: Best Buy
Scam Amount: $410.00
Payment Method: Not Disclosed
Sender Email: ******[email protected]
Sender Reply To: 1-***-***-6111
Sender Domain: gmail.com
Click Here to View Agencies Reported To
What AI Says:
"
SCAM ALERT: Fake Geek Squad Renewal Invoice
🧾 What the Message Says:
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Confirms a $410.00 “renewal” for something you didn’t buy — “ThreatLock Pro”
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References a name mismatch — Hi D*****, but likely sent to someone else
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Pushes you to call a fake support number: (***) ***-6111
🚩 Red Flags That Prove This is a Scam:
| Red Flag | Why It's Suspicious |
|---|---|
| ✅ Unexpected charge | You didn’t authorize or expect a $410 payment for “ThreatLock Pro.” |
| ✅ Urgency & phone number | Scam relies on you calling immediately in panic. |
| ✅ Fake customer support | The number (317) 478‑6111 is not Geek Squad's real support. |
| ✅ No official email format | No Best Buy branding, domain, or login link. |
| ✅ Random product name | “ThreatLock Pro” is not a known Best Buy or Geek Squad product. |
| ✅ Mismatched name | Mentions “DONNA” but uses a different email or target name. |
✅ What You Should Do:
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❌ Do NOT call the phone number
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❌ Do NOT reply to the message
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❌ Do NOT click on any links (if included)
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✅ Mark the email as phishing or spam in your inbox
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✅ Forward the message to authorities (see below)
🛡️ How to Report the Scam:
1. Forward the email to:
-
📧
[email protected](Anti-Phishing Working Group) -
📧
[email protected](Geek Squad/Best Buy fraud team)
2. Report the phone number to the FTC:
3. Block the sender and number on your phone/email provider
🔐 Optional Next Steps (if concerned):
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Check your bank/credit card for unauthorized charges
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Run a malware scan if you opened anything or called the number
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Change passwords if you shared anything
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